Panic at the roadside: What to do when a driver crashes

06 Oct 2026
Insights Theatre 1
This session will draw on fleet expertise to deliver best practice guidance about what you should do if one of your drivers has a crash. It will consider the crucial policy and procedures to manage the driver, the damage (including 'golden hour' reporting for FNOL), corporate reputation, third parties, legal requirements, media and investigations for three levels of severity: fatality, hospitalisation, bent metal.
Chairperson
Steve Briers
Steve Briers, Group Editor - Fleet News, AM & Smart Transport
Speakers
Mark Cartwright
Mark Cartwright, Head of Commercial Vehicle Incident Prevention - National Highways