FNOL: reporting within the ‘golden hour’

06 Oct 2026
Insights Theatre 1
The first hour after an incident – the ‘golden hour’ – is critical for First Notification of Loss (FNOL). Find out how to educate drivers and managers on what information to capture at the scene, how to align your FNOL process with insurer expectations, and the policies you need in place to make rapid reporting the default, not the exception.